InteC Business process outsourcing

Partnering for performance and profit

Outsourcing is an increasingly attractive solution to one of the telecommunications industry’s most pressing problems—maintaining high-quality customer communications while controlling costs. With the challenges associated with the deployment of new services and technologies to combat churn and boost margins, providers can ill afford the diversion of time and resources to non-core, albeit critical, business processes. The answer is Intec BPO (Business Process Outsourcing), a highly customized service combining IT and process outsourcing to address day-to-day business functions with minimal capital investment.

Intec, a trusted supplier of business and operations support systems (B/OSS) software solutions to carriers around the globe, now offers a full range of business process outsourcing services to help service providers optimize business performance to drive value and gain better results.

Intec BPO encompasses four outsourced service offerings that can be used individually or in combination to strategically meet your needs to achieve cost reduction while improving quality of service:

Remittance Processing - Intec’s payment processing center offers both electronic and paper processing services provided by a team of dedicated, bonded professionals that perform all the tasks necessary to effectively capture and apply payments.

Print and Mail - a simple, low-cost solution for the printing and mailing of invoices, statements, surveys, welcome kits, marketing materials, and other vital business communications.

Fulfillment – Outsourcing your large, small, or temporary fulfillment tasks to Intec will help you reduce expense and eliminate the stress of managing these operations.

Back Office – Intec offers a full suite of back office services customized to meet the specific needs and standards of our customers.

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